Hours & Contact

Business Hours:

Our regular business hours are 9:00 – 5:00 Central time, Mon – Fri. We have limited off-hours and weekend support for current and potential customers with emergencies.

Holidays:

We’re closed on the following holidays:

  • 4th of July
  • Thanksgiving
  • Christmas
  • New Year’s Eve
  • New Year’s Day

We have limited hours for existing and potential customers with emergencies:

  • Martin Luther King Jr. Day
  • Presidents’ Day
  • Memorial Day
  • Labor Day
  • Columbus Day

Holidays:

We’re closed on the following holidays:

  • 4th of July
  • Thanksgiving
  • Christmas
  • New Year’s Eve
  • New Year’s Day

We have limited hours for existing and potential customers with emergencies:

  • Martin Luther King Jr. Day
  • Presidents’ Day
  • Memorial Day
  • Labor Day
  • Columbus Day
Current Clients: Click Here to Request Support

Maintenance Plan Subscribers:

We want to help everyone, but your maintenance service level will dictate what support is included free of charge.

All plans include weekly updates to Plugins, Themes, and WordPress Core.

  • Silver: Problems only (site not working normally). We’ll respond within 48 business hours.
  • Gold: Problems, questions, and “Can you do this for me?” are included in your 30 minutes with us every month. We’ll respond within 24 business hours.
  • Platinum: Problems, questions, and “Can you do this for me?” are included in your 60 minutes with us every month. We’ll respond within 24 business hours.

Any request that doesn’t fall within your plan, or the allotted time, may be charged at our standard hourly rate.  As of today, that rate is $60/hr.

 

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New Customers: Click Here to Contact Us